Distance Sales Agreement

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Parties

1.1. Seller

1.2. Buyer

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Subject Matter of the Agreement

The subject matter of this agreement is the sale and delivery of the product whose characteristics and sale price are set out below, ordered electronically by the Buyer through the Seller's website archtechnology.co, and the determination of the rights and obligations of the parties under Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

The Buyer acknowledges and declares that they have been informed by means of the Preliminary Information Form of the essential characteristics of the product subject to sale, its sale price including VAT, the method of payment, the delivery terms, the right of withdrawal and the means of dispute resolution, and that they have read and approved that form electronically.

The Preliminary Information Form is an integral part of this agreement.

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Product and Price

3.1. Essential Characteristics of the Product

ARCH V1 is a wearable consumer wellness product worn below the knee. By means of micro linear actuators it simulates the mechanical effect of the calf muscle pump, sustaining mechanical movement in the legs during prolonged periods of immobility. It is not a compression device and does not use electrical stimulation.

Sensors on the device take readings of pulse, tissue oxygenation and fluid balance. These readings are used to determine the device’s own activation timing and to display the Buyer’s session data in the application; they provide no health assessment, diagnosis, alert or risk evaluation.

ARCH V1 is not a medical device; it is not intended to diagnose, treat, cure or prevent any disease and is not subject to medical device legislation. Sensor readings are not medical measurements and must not be used as a basis for any diagnostic or treatment decision.

3.2. Order Details

All amounts are in Turkish Lira and include VAT. The shipping cost is borne by the Seller; no separate shipping fee is charged to the Buyer.

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General Provisions

4.1. The Buyer acknowledges and declares that they have read and are aware of the preliminary information regarding the essential characteristics of the product set out in Article 3, its sale price, the method of payment and delivery, and that they have given the necessary confirmation electronically.

4.2. The product subject to the agreement is delivered to the address stated by the Buyer in the order, without exceeding the statutory period of 30 days. Orders are generally handed to the carrier within 2-5 business days.

4.3. Where the product subject to the agreement is to be delivered to a person other than the Buyer, the Seller cannot be held liable for that person's refusal to accept delivery.

4.4. The Seller is obliged to deliver the product subject to the agreement intact, complete, in conformity with the characteristics stated in the order, and together with any warranty certificates and user manuals.

4.5. The Seller may supply a different product of equal quality and price by notifying the Buyer and obtaining their express approval before the period for performance of its obligation under the agreement expires.

4.6. Where it becomes apparent that the ordered product cannot be supplied, the Seller notifies the Buyer in writing within 3 days of becoming aware of that situation and refunds all payments collected within 14 days at the latest from the date of notification.

4.7. The Buyer is obliged to inspect the product at the moment of delivery. A damaged product or one whose packaging has been opened must not be accepted from the carrier; a report must be issued by the carrier's representative and the situation must be notified to the Seller immediately. For damage identified after delivery has been accepted, the faulty goods provisions of Law No. 6502 apply.

4.8. If, after delivery of the product, the relevant bank or financial institution does not pay the price of the product to the Seller because the Buyer's credit card has been used unlawfully by unauthorised persons through no fault of the Buyer, the Buyer is obliged to return the product to the Seller within 3 days. In that case the return shipping cost is borne by the Buyer.

4.9. If the Seller is unable to deliver the product subject to the agreement within the period due to force majeure or extraordinary circumstances preventing carrier operations, the Buyer is notified. The Buyer may request cancellation of the order, replacement of the product with an equivalent if available, or postponement of the delivery period until the preventing circumstance ceases. Where the order is cancelled, the entire amount paid is refunded to the Buyer within 14 days.

4.10. Where instalment payment is selected, the number of instalments and the instalment amount are shown in Article 3. The Seller does not apply any additional charge or interest differential on account of instalment payment; the total amount collected does not exceed the grand total. The Seller is not responsible for interest, commission and charges applied by the cardholder's bank. Where the right of withdrawal is exercised, the refund is made on the amount actually collected regardless of the number of instalments; the bank's instalment cancellation and refund processes are subject to its own operation.

4.11. By approving this agreement electronically, the Buyer confirms that they have also obtained accurately and completely the address, the essential characteristics of the ordered product, the price of the product including taxes, and the payment and delivery information which must be provided by the Seller to the Buyer before the conclusion of distance contracts.

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Right of Withdrawal

5.1. The Buyer has the right to withdraw from the agreement within 14 (fourteen) days of delivery of the product subject to the agreement to themselves or to the person at the address they indicated, without assuming any legal or criminal liability and without giving any reason.

5.2. To exercise the right of withdrawal it is sufficient to give the Seller a clear notice within the 14-day period through one of the following channels:

• Email: info@archtechnology.co
• Written notice: Reşitpaşa Mah. Katar Cad. İTÜ Teknokent Arı 6 Binası No: 2/49 İç Kapı No: 211, Sarıyer / İstanbul

Use of the sample withdrawal form annexed to the Preliminary Information Form is not mandatory.

5.3. The Buyer is obliged to send the product back to the Seller within 10 days of the notice of exercise of the right of withdrawal reaching the Seller.

5.4. The product must be returned complete and undamaged, with its box, accessories and any gift items. Ordinary loss of value arising from use appropriate to the nature and functioning of the product does not prevent the exercise of the right of withdrawal. The Seller reserves the right to claim compensation in respect of damage and loss of value caused by the fault of the Buyer.

5.5. Where the right of withdrawal is exercised, the return shipping cost is borne by the Seller. No charge is collected from the Buyer for the return shipment. Following receipt of the withdrawal notice, the Seller sends the Buyer a return shipping code.

5.6. Within 14 days of the withdrawal notice reaching it, the Seller refunds to the Buyer all payments it has collected, including delivery costs. The refund is made in a manner appropriate to the payment instrument the Buyer used to purchase and without imposing any cost on the Buyer. For payments made by credit card, the time it takes for the refund amount to appear on the card account depends on the practice of the relevant bank.

5.7. The Seller does not apply any exception to the right of withdrawal in respect of the ARCH V1 product. The product may be returned unconditionally within 14 days, subject to the conditions set out in this article.

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Warranty and Faulty Goods

6.1. ARCH V1 is warranted against manufacturing and material defects for 2 (two) years from the date of delivery. The scope and conditions of the warranty are set out in the Warranty Certificate delivered with the product.

6.2. Misuse, dropping, impact, contact with liquid, intervention by unauthorised persons and use contrary to the user manual fall outside the scope of the warranty.

6.3. Where the product is faulty, under Article 11 of Law No. 6502 the Buyer may exercise one of the following rights: rescission of the contract by declaring readiness to return the item sold, retaining the item sold and requesting a reduction in price in proportion to the defect, requesting free repair where this does not require excessive expense, or requesting replacement of the item sold with a defect-free equivalent.

6.4. For returns, replacements and repair shipments arising from faulty goods, the shipping cost is borne by the Seller in all cases. This provision cannot be varied by agreement.

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Safe Use and Safety Warnings

7.1. ARCH V1 passes a low-intensity electrical current across the skin by means of a bioimpedance sensor.

7.2. The product must not be used in the following cases: cardiac pacemaker, implantable cardioverter defibrillator (ICD).

7.3. The product must not be used without a doctor's approval in the following cases: use of a neurostimulator, active cancer treatment (local radiotherapy or chemotherapy areas), suspected acute deep vein thrombosis, open wound, dermatitis, rash or infection in the area the device will contact, pregnancy.

7.4. The product is intended for users aged 18 and over only.

7.5. The Buyer accepts that they have read and understood the warnings in this article. The Seller cannot be held liable for damage arising from use contrary to these warnings.

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Protection of Personal Data

8.1. The Buyer's personal data is processed within the scope of Law No. 6698 on the Protection of Personal Data and related legislation, in accordance with the Privacy Notice published at archtechnology.co/privacy-policy.

8.2. Pursuant to the Tax Procedure Law, the Buyer's Turkish national identification number is processed for the purpose of issuing an e-Archive invoice, and this processing is based on the legal ground of compliance with a legal obligation.

8.3. The Buyer's credit card details are at no stage seen, recorded or stored by the Seller. The payment transaction is carried out through the secure infrastructure of a payment service provider established in Türkiye and operating under the supervision of the Banking Regulation and Supervision Agency.

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Default Provisions

Where the Buyer falls into default in payments made by credit card, they accept that they will pay interest within the framework of the credit card agreement between the cardholder and the bank and will be liable towards the bank. In that case the relevant bank may pursue legal remedies and may claim the resulting costs and attorney's fees from the Buyer. Where the Buyer falls into default in respect of their debt, the Buyer is liable for the loss and damage suffered by the Seller as a result of the delayed performance of the debt.

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Dispute Resolution and Competent Authorities

10.1. In disputes arising from this agreement, within the monetary thresholds announced each December by the Turkish Ministry of Trade:

• For disputes below the threshold, the District or Provincial Consumer Arbitration Committee in the Buyer's place of residence or in the place where the consumer transaction was carried out
• For disputes above the threshold, the Consumer Court in the Buyer's place of residence or in the place where the consumer transaction was carried out

has jurisdiction.

10.2. The Buyer's rights of application regulated in this article cannot be limited or eliminated by agreement.

10.3. This agreement is subject to the laws of the Republic of Türkiye.

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Effectiveness

This agreement is deemed to have been concluded and entered into force upon being read and approved electronically by the Buyer and upon payment of the order price. A copy of the agreement is sent to the email address notified by the Buyer.

The agreement consists of 11 articles and forms a whole together with the Preliminary Information Form.